POLIR-Management-TYPES of decisions{Structured(routine+familiar)Problems: Programmed Decisions, Unstructured(new+unusual)Problems: Nonprogrammed Decisions}

In a very simple sense, the problems managers encounter can be classified as:

• routine and familiar;
• new and unusual.

In response, managers will use one of two different types of decisions:

• Structured Problems and Programmed Decisions;

• Unstructured Problems and Nonprogrammed Decisions.

• STRUCTURED PROBLEMS: Straightforward, familiar, and easily defined problems

• PROGRAMMED DECISION: A repetitive decision that can be handled by a routine approach.

• PROCEDURE: A series of sequential steps used to respond to a well-structured problem.

• RULE: An explicit statement that tells managers what can or cannot be done

• POLICY: A guideline for making decisions

• UNSTRUCTURED PROBLEMS: Problems that are new or unusual and for which information is incomplete and ambiguous.