系统自动更新后IE6只要打开Office文件就崩溃
我们公司的电脑都会通过SMS自动更新.结果前几天系统自动打过一个补丁以后,再也不能打开SharePoint上的文件了。总是报告"An unhandled exception occurred in IEXPLORE.EXE[616]。我卸载了所有那一天的补丁,又找系统组的同事,结果依旧。
开始以为所有的电脑都会受影响,后来发现就只有我们几个同事安装了Office 2003 和Office 2007的有问题,即使只是安装了MS Office 2007 Compatibility Pack也有问题。他们把Office 2007卸载果然就好了。
但我想找出来为什么,在这里终于找到了解决办法:
开始以为所有的电脑都会受影响,后来发现就只有我们几个同事安装了Office 2003 和Office 2007的有问题,即使只是安装了MS Office 2007 Compatibility Pack也有问题。他们把Office 2007卸载果然就好了。
但我想找出来为什么,在这里终于找到了解决办法:
Start
Programs
Microsoft Office
Microsoft Office Tools
Run Microsoft Office Diagnostics.
This application found an error and corrected it. Sharepoint files now all open fine.
在另外一个blog中有更详细的说明,
The problem happens when you have, or had, two versions of office installed. You have to go into your program files directory and delete the version of owssupp.dll you're not using (for example if you upgraded to office 2007 and then downgraded back to office 2003 you delete owssupp.dll in the office12 directory). IE 7's manage addons you can see two versions of the owssupp dll registered so IE gets confused and you have to forcefully remove the version you're not using anymore.