How is ITIL used in Jira Service Management

- [How is ITIL used in Jira Service Management? | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/how-is-itil-used-in-jira-service-management/)

 

- [Which service project workflows help teams work better? | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/which-service-project-workflows-help-teams-work-better/)
- [What is the change management workflow in service projects? | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/what-is-the-change-management-workflow-in-service-projects/)
- [Customize your incident management workflow | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/customize-your-incident-management-workflow/)
- [Customize your problem workflow | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/customize-your-problem-workflow/)
- [Customize your service request workflows | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/customize-your-service-request-workflows/)

- [Help customers serve themselves with a knowledge base | Jira Service Management Cloud | Atlassian Support](https://support.atlassian.com/jira-service-management-cloud/docs/how-can-i-help-customers-serve-themselves-with-a-knowledge-base/)