CAUSE:
This issue may occur if Veritas Backup Exec version 8.6, revision 3808 or 3878, is configured to perform backups on the server by using the Mailbox option. Backup Exec does not properly close the connections that it opens to the Microsoft Exchange server. This eventually consumes all of the available client access licenses.
This issue does not occur with the Information Store backup option in Backup Exec.
RESOLUTION:
Although the license errors will stop appearing, Backup Exec still creates the connections without properly closing them. To work around this behavior, use any of the following methods:
1. Stop and restart the Backup Exec Job engine to release the used licenses.
2. Use the Information Store backup option in Backup Exec instead of the Mailbox option.
This issue may occur if Veritas Backup Exec version 8.6, revision 3808 or 3878, is configured to perform backups on the server by using the Mailbox option. Backup Exec does not properly close the connections that it opens to the Microsoft Exchange server. This eventually consumes all of the available client access licenses.
This issue does not occur with the Information Store backup option in Backup Exec.
RESOLUTION:
Although the license errors will stop appearing, Backup Exec still creates the connections without properly closing them. To work around this behavior, use any of the following methods:
1. Stop and restart the Backup Exec Job engine to release the used licenses.
2. Use the Information Store backup option in Backup Exec instead of the Mailbox option.
