笨笨
独学而无友,则孤陋而寡闻

ClassicsCD.com

Requirements Management Plan

 

Version 1.1

 


Revision History

Date

Version

Description

Author

1.25.1998

1.0

inception

p murphy

5.22.1999

1.1

 

h moriyuke

 

 

 

 

 

 

 

 

 


Table of Contents

1.     Introduction                                                                                                                                                                              4

1.1      Purpose                                                                                                                                                                         4

1.2      Scope                                                                                                                                                                             4

1.3      Definitions, Acronyms, and Abbreviations                                                                                                            4

1.4      References                                                                                                                                                                    4

1.5      Overview                                                                                                                                                                       4

2.     Requirements Management                                                                                                                                                    4

2.1      Organization, Responsibilities, and Interfaces                                                                                                        4

2.1.1    administrator                                                                                                                                                 4

2.1.2    visitor                                                                                                                                                              4

2.1.3    member                                                                                                                                                           5

2.1.4    customer                                                                                                                                                         5

2.1.5    user                                                                                                                                                                 5

2.1.6    back office administrator                                                                                                                            5

2.1.7    stakeholder                                                                                                                                                    5

2.1.8    project manager                                                                                                                                            5

2.1.9    quality assurance (QA)                                                                                                                                5

2.1.10    developer                                                                                                                                                      5

2.1.11    team leader                                                                                                                                                  5

2.1.12    configuration manager                                                                                                                              5

2.1.13    requirements specifier                                                                                                                              5

2.2      Contact Table                                                                                                                                                               6

2.3      Tools, Environment, and Infrastructure                                                                                                                   6

3.     Requirements Artifacts                                                                                                                                                           7

3.1      Artifact Description                                                                                                                                                     7

3.1.1     Document Types                                                                                                                                           7

3.1.2     Requirement Types                                                                                                                                       9

3.1.3     Attributes                                                                                                                                                     10

3.1.4     List Values                                                                                                                                                    13

3.2      Traceability                                                                                                                                                                 15

3.2.1     Traceability Criteria for Requirement Types                                                                                           15

3.3      Reports and Measures                                                                                                                                              16

4.     Requirements Change Management                                                                                                                                   18

4.1.1     Change Request Processing and Approval                                                                                            18

4.1.2     Change Control Board (CCB)                                                                                                                    18

4.1.3     Change Control Manager [X. Sanchez-Tobar, Change Control Manager, Classics Inc., xtobar@classicscd.com]  19

5.     Milestones                                                                                                                                                                              19

5.1.1     Inception                                                                                                                                                       19

5.1.2     Elaboration                                                                                                                                                   20

5.1.3     Construction                                                                                                                                                20

5.1.4     Transition                                                                                                                                                     21

6.     Training and Resources                                                                                                                                                        21


Requirements Management Plan

1.                  Introduction

1.1               Purpose

The purpose of this plan is to establish and document a systematic approach to eliciting, organizing, and documenting the requirements of the system. This plan also establishes and maintains agreement between the customer and the project team on the changing requirements of the system.

1.2               Scope

This plan provides guidelines for the management of the Classics CD online CD purchasing system project.

1.3               Definitions, Acronyms, and Abbreviations

For common vocabulary for this project, please refer to the Glossary document.

1.4               References

Kruchten, Philippe. 1999. The Rational Unified Process. Menlo Park, CA: Addison Wesley

Leffingwell, D. and Don Widrig. 2000. Managing Software Requirements.  Menlo Park, CA: Addison Wesley.

Spence, I. and L. Probasco. 1998. Traceability Strategies for Managing Requirements with Use Cases. Cupertino, CA: Rational Software Corporation.

Rational Unified Process®, Version 2002.05.00. Copyright © 1987 – 2001. Rational Software Corporation

The ClassicsCD Change Management Plan. For access and information, consult with Xavier Sanchez-Tobar, Change Control Manager, at xtobar@classicscd.com

1.5               Overview

This document contains specific details and strategies for managing the requirements of the Classics CD.com project. The document details how requirements are organized and administrated within our project. It also describes how requirements will be identified, assigned attributes, traced, and modified.

The document describes the change management processs for requirements. It describes the workflows and activities associated with maintaining control of our project requirement.

It specifies milestones to be reached and standards to be adhered to so that we can ensure and evaluate fulfillment of the requirements we specify.

2.                  Requirements Management

2.1               Organization, Responsibilities, and Interfaces

2.1.1          administrator

This user maintains the security, queries, backups, and network topology of the system to make sure that the system keeps running efficiently.

2.1.2          visitor

Anyone who has access to a computer and Web browser can visit the ClassicsCD.com Web site.

2.1.3          member

To purchase CDs at ClassicsCD.com, visitors must become members by providing identifying and purchasing information such as name, address, and credit card number.

2.1.4          customer

Our customers are online entities who use our system to purchase CDs.

2.1.5          user

A person who will use the system that is developed. This group will include customers, administrators, and other Classics CD employees.

2.1.6          back office administrator

This user is responsible for shipping the orders, verifying payment information and providing customer service.  They also update the Web site to include new selections and remove old selections.

2.1.7          stakeholder

An individual or organization who is materially affected by the outcome of the system. Our primary external stakeholder is the Unreal Venture Capital Group.

2.1.8          project manager 

The role with overall responsibility for the project. The Project Manager needs to ensure tasks are scheduled, allocated and completed in accordance with project schedules, budgets and quality requirements.

2.1.9          quality assurance (QA)

The function of Quality Assurance is the responsibility of (reports to) the Project Manager and is responsible for ensuring that project standards are correctly and verifiably followed by all project staff.

2.1.10      developer

A person responsible for developing the required functionality in accordance with project-adopted standards and procedures. This can include performing activities in any of the requirements, analysis & design, implementation, and test disciplines.

2.1.11      team leader

The team leader is the interface between project management and developers. The team leader is responsible for ensuring that a task is allocated and monitored to completion. The team leader is responsible for ensuring that development staff follow project standards, and adhere to project schedules.

2.1.12      configuration manager

The configuration manager is responsible for setting up the product structure in the Change Management system, for defining and allocating workspaces for developers, and for integration. The configuration manager also extracts the appropriate status and metrics reports for the project manager.

2.1.13      requirements specifier

The requirements specifier details the specification of a part of the system's functionality by describing the requirements aspect of one or several use cases and other supporting software requirements. The requirements specifier may also be responsible for a use-case package, and maintains the integrity of that package. It is recommended that the requirements specifier responsible for a use-case package is also responsible for its contained use cases and actors.

2.1.14      Change Control Manager The change control manager role oversees the change control process. This role is usually played by a Configuration (or Change) Control Board (CCB) and consists of representatives from all interested parties, including customers, developers, and users. In a small project, a single team member, such as the project manager or software architect, may play this role.

2.2               Contact Table

 

Role

Name

Title

Organization

Contact

customer (for beta testing)

D. Arosh

Tech rep

Carroll Marketing

darosh@carrollmarketing.com

stakeholder

J.R. Slingsby

CFO

Unreal Venture Capital Group

(800) 555-5555 (contact only through Project Manager)

project manager

P Murphy

Software Project Manager

Classics, Inc.

pmurphy@classicscd.com

quality assurance

B.V. Tam

Senior Testing Manager

Classics, Inc.

btam@classicscd.com

team leader

H Moriyuke

Senior Developer

Classics, Inc.

hmoriyuke@classicscd.com

requirements specifier

P Murphy

Software Project Manager

Classics, Inc.

pmurphy@classicscd.com

administrator

M. Mutevelic

IT director

Classics, Inc.

mmutevelic@classicscd.com

configuration manager

K. Zahar

SeniorSoftware Engineer

Classics, Inc.

kzahar@classicscd.com

Change Control Manager

X. Sanchez-Tobar

 

 

Classics, Inc.

xtobar@classicscd.com

 

2.3               Tools, Environment, and Infrastructure

Tool

Description

License Info

Technical Support

Website

Rational RequisitePro

For managing requirements.

 

support@rational.com

800-433-5444

www.rational.com

 

Microsoft Word

For creating and working with documents

 

through our internal technical support team

www.microsoft.com

Rational ClearQuest

our tool for change management

 

support@rational.com

800-433-5444

www.rational.com

 

 

 

 

 

 

 

 

 

 

 

 

3.                  Requirements Artifacts

3.1               Artifact Description

3.1.1          Document Types

 

Document Type

Description

Default Requirement Type

 

Stakeholder Requests (STR)

Key requests from stakeholders. These requests are separate from requests for changes to the product, such as enhancement requests and defects. Change requests are managed separately in the ClearQuest change management application.

 

Stakeholder Request (STRQ)

 

Vision (VIS)

Conditions or capabilities of this release of the system. This document combines elements of our original business proposal, business plan, and specifications for features to be developed. As such it may be considered the dynamic version of our business plan.

Feature (FEAT)

 

Use-Case Specification (UCS)

Use case description and elaboration.

Use Case (UC)

Glossary (GLS)

Used to capture common vocabulary specific to this project.

Glossary Item (TERM)

 

Supplementary Requirements Specification (SUP)

This document type describes system requirements not readily captured by the use cases.

Supplementary Requirement (SUPL)

 

Requirements Management Plan (RMP)

This document type describes requirements and strategies specific to the management and development of the Requirements Management Plan.

Reqruirements Management Plan (RMP)

 

 

3.1.2          Requirement Types

Requirement Type

Description

Attributes

Stakeholder Request (STRQ)

A request of any type—for example, Change Request, enhancement request, request for a requirement change, defect—from a stakeholder.

Priority, Status, Cost, Difficulty, Stability, Assigned to

Feature (FEAT)

An externally observable service provided by the system which directly fulfills a stakeholder need.

Priority, Status, Planned Iteration, Actual Iteration, Difficulty, Stability, Assigned to, Origin, Rationale, Cost, EnahancementRequest, Defect

Use Case (UC)

A description of system behavior, in terms of sequences of actions. A use case should yield an observable result of value to an actor.

Property, Affects Architecture, Planned Iteration, Actual Iteration, Assigned to, Rank, Test, Priority, Status, Difficulty, Stability, Cost, EnahancementRequest, Defect

Glossary Item (TERM)

A term used in the project’s common vocabulary.

 

Supplementary Requirement (SUPL)

A description of a requirement not readily described by a Use Case.

Priority, Status, Difficulty, Stability, Assigned to, Cost, EnahancementRequest, Defect, Test

 


 

3.1.3          Attributes

Attribute

Description

Type

List Values

Requirement Type

Priority

A feature’s priority is set by marketing, the product manager or the business analyst. The priority attribute designates the relative importance of implementing a feature. This attribute is used in managing scope and determining development priority.

list

Must

FEAT, UC,SUPL, RMP, STRQ

Should

Could

Won't

Status

This attribute is set by the quality assurance team as they evaluate stakeholder requests.

list

Proposed

FEAT, UC,SUPL, RMP, STRQ

Approved

Incorporated

Validated

Planned Iteration

This attribute is set by the team leader and describes our target date to satisfy the requirement.

integer

n/a

FEAT, UC

Actual Iteration

This attribute describes when the requirement was actually satisfied and is used for tracking progress on schedule.

integer

n/a

FEAT, UC

Difficulty

The development team sets a feature’s effort level. Because some features require more time and resources than others, estimating the number of team or person-weeks, lines of code required or function points, for example, is the best way to gauge complexity and set expectations about what can and cannot be accomplished in a given amount of time. This attribute is used in managing scope and determining development priority.

list

High

FEAT,RMP,SUPL,STRQ

Medium

Low

Stability

A feature’s stability is set by the analyst and development team, and is based on the probability that the feature will change or that the team’s understanding of the feature will change. This attribute is used to help establish development priorities and determine those items for which additional elicitation is the appropriate next action..

list

High

FEAT,RMP,SUPL, STRQ

Medium

Low

Assigned to

The team member with primary responsibility for ensuring the requirement is satisfied.

text

n/a

FEAT,RMP,SUPL,STRQ

Origin

Who came up with this requirement? This attribute should be considered along with priority.

list

Hot Line

FEAT

Partners

Competitors

Large Customers

Rationale

A general attribute for elaboration on priority.

text

n/a

FEAT

Cost

Estimated financial expense.

real

n/a

FEAT,RMP, SUPL,STRQ

EnhancementRequest

Used for integrating with ClearQuest.

text

n/a

FEAT,SUPL

Defect

Used for integrating with ClearQuest.

text

n/a

FEAT, SUPL

Property

Specific to Use Cases, used to elaborate on the use case text.

list

Name

UC

Brief Description

Basic Flow

Alternate Flow

Special Requirement

Pre-Condition

Post-Condition

Affects Architecture

A simple yes-no question, to be set by the developer.

boolean

True/False

UC

Rank

Linked to the planned iteration attribute- describes the order in which we will satisfy the requirements in relation to other requirements of the same priority.

integer

n/a

UC

Test

To be set by Quality Assurance.

boolean

True/False

UC, SUPL

 


 

3.1.4          List Values

 

Value

for Attribute

Description

 

Must

Priority

Critical to the success/survival of the business- or a direct order from the investor or a key account.

Should

Priority

advantageous- adds competitive edge- a unique feature

Could

Priority

possible, not necessarily advantageous.

Won't

Priority

Nor worth the effort.

Proposed

Status

Proposed by a stakeholder request

Approved

Status

Approved by the project manager and/or quality assurance.

Incorporated

Status

Delivered to the executable.

Validated

Status

Tested by Quality Assurance.

High

Difficulty

So difficult, it is likely to prove too expensive in terms of resources or money. Should be attacked first or discarded.

Medium

Difficulty

Difficult, but can be done without undue risk. Should only be attacked after all high difficulty requirements have been satisfied or discarded.

Low

Difficulty

Easy. Should be satisfied last.

High

Stability

Will most likely change, or is so vague as to need further elaboration before work can begin.

Medium

Stability

May change, but is stable enough to begin work.

Low

Stability

Will almost certainly not change- should be satissfied early in our process.

Hot Line

Origin

From our sales or technical support lines- small customers only [if a large customer calls through our hotline, this attribute should be set to what kind of customer they are first.]

Partners

Origin

We have no partners at this time

Competitors

Origin

CDNow, BMG, or any other online CD merchant

Large Customers

Origin

TBA

Brief Description

Property

 

Basic Flow

Property

the ordinary flow of the use case

Alternate Flow

Property

alternate paths for the use case

Special Requirement

Property

 

Pre-Condition

Property

what conditions are necessary before this use case is valid

Post-Condition

Property

results of the use case plus any other related post-conditions

 


 

 

3.2               Traceability

 

 

3.2.1          Traceability Criteria for Requirement Types

 

Requirement Type

Guidelines

Notes

Stakeholder Request (STRQ)

Every stakeholder request with “Approved” status must trace to one or more Use Cases or to one or more Features.

 

Feature (FEAT)

Every feature with “Approved”  status or greater must trace to one or more Use Cases or to one or more Software Requirements.

 

Use Case (UC)

 

We don’t have actor requirement types- the actor should be described within the use case. Basically, all our use cases should detail interactions with outside people or systems.

Glossary Item (TERM)

Every Glossary term must have a unique and consistent definition throughout all project documents and artifacts.

Limit glossary terms to words that have meanings specific to the project that cannot be found in the dictionary.

Supplementary Requirement (SUPL)

 

Non-functional, as a rule.

 

3.3               Reports and Measures

For reports and measures on this project, use the Requirement Metrics tool, which is available from the Tool menu. In Requirement Metrics, create reports based on requirement types or saved views and query on the following filters:

Attribute Value:

An Attribute Value filter returns the requirements whose attributes have values that matches your criteria. The choices you make depend on the data type of the attribute you select in the Attributes drop-down list.

Attribute Value Change:

An Attribute Value Change filter returns the requirements with a changed attribute value that matches your BEFORE and AFTER selections. The choices you make depend on the data type of the attribute you select in the Attributes drop-down list. If several changes have been made to the attribute value, your BEFORE selection must specify the value which immediately preceded the current (AFTER) value. To report any change in an attribute value of the selected requirement type, use the Select All buttons for the BEFORE and AFTER selections.

Base Filter:

The Base filter defines the requirement type for a query. Every query is specific to a single requirement type. When you use a saved RequisitePro view defined in the Views Workplace, the Base filter serves as the first filter for requirements. The Base filter cannot be deleted, and is only changed by selecting a new view from the Choose a Requirement View drop-down list.

Children:

A Children filter returns the requirements that have the number of direct children that matches your selection criteria. You must choose which operator to use and enter at least one numeric value. If you choose the "Between" or "Not Between" operator, you must also enter a second numeric value. The default setting (> 0) reports all requirements of the selected type that have any children.

Parent Change

A Parent Change filter returns the requirements whose parent relationship has changed from your BEFORE selection to your AFTER selection. The selections allow you to report requirements that were changed from or to any parent, no parent, or one or more selected parents which you choose. When reporting changes to selected requirements, if a requirement had several changes of parent assignments, your BEFORE selection must specify the value which immediately preceded the current (AFTER) value.

Requirement Creation:

The Requirement Creation filter returns all requirements of the specified requirement type. Typically, this filter is used with the Time Period option to determine which requirements have been created in a specified time period.

Requirement Text Change:

A Requirement Text Change filter returns the requirements whose text has changed the number of times you specify. The filter allows you to choose comparison operators, such as "equal to" (=), "greater than" (>), etc., when specifying the number of times that the text has changed.

Traceability Change:

A Traceability Change filter returns the requirements that had a trace relationship either removed or added, depending on your selection.

View Descriptions:

[use this section to describe views you have created for your project]

Query Name

Description

Requirement Type

Attributes

Attribute Value Range

 

Features

displays all requirements of the Feature Type

FEAT

all

all

Glossary Terms

displays all requirements of the Glossary Term Type

TERM

all

all

Supplementary Requirements

displays all requirements of the Supplementary Requirements Type

SUPL

all

all

Stakeholder Request

displays all requirements of the Stakeholder Request Type

STRQ

all

all

Use Case Survey

displays all requirements of the Use Case Type

UC

all

all

Requirements traced to Features

displays traceability between all requirements to features.

ALL to FEAT

traceability matrix

Use Cases traced to  Features

displays traceability between Use Cases and Features

UC to FEAT

traceability matrix

 

4.                  Requirements Change Management

4.1.1          Change Request Processing and Approval

We do not use the Requirements Management Plan to detail Change Management procedures and strategies. For Change Management- we use Rational ClearQuest to track defects and change requests. We plan to integrate RequisitePro with ClearQuest in order to map stakeholder requests to defects and enhancement requests logged in ClearQuest, but primary responsibility for handling change requests rests with the Change Control Manager. The following is a basic description of the change management process. For more information, refer to documentation produced by the Change Control Board, specifically the Change Management Plan.

The change control manager is also responsible for defining the Change Request Management Process, which is documented in the CM Plan.

5.                  Milestones

5.1.1          Inception

5.1.1.1     Evaluation Criteria

Stakeholder concurrence on scope definition and cost/schedule estimates

·         Agreement that the right set of requirements have been captured and that there is a shared understanding of these requirements.

·         Agreement that the cost/schedule estimates, priorities, risks, and development process are appropriate.

·         All risks have been identified and a mitigation strategy exists for each.

The project may be aborted or considerably re-thought if it fails to reach this milestone.

5.1.1.2     Artifacts

Tasks/Artifacts

 

Description

Start Date

End Date

Vision Document

This document brings together our business proposal and plan with a dynamic vision of the features we propose to deliver.

20/Oct/2001

 

Requirements Management Plan

This document sets forth our strategy for managing the project requirements

20/Oct/2001

 

Use Cases

A series of documents and requirements describing how the system will interact with external entities.

20/Oct/2001

 

Executable

The first iteration should deliver an executable product for testing.

20/Oct/2001

 

Cost estimates

Finance should deliver information for cost estimates of requirements.

20/Oct/2001

 

Priority/difficulty

All requirements should be assigned a priority and difficulty.

20/Oct/2001

 

 

 

 

 

 

5.1.2          Elaboration

At the end of the elaboration phase is the second important project milestone. At this point, you examine the detailed system objectives and scope, the choice of architecture, and the resolution of the major risks.

5.1.2.1     Evaluation Criteria

·         The product Vision and requirements are stable.

·         The architecture is stable.

·         The key approaches to be used in test and evaluation are proven.

·         Test and evaluation of executable prototypes have demonstrated that the major risk elements have been addressed and have been credibly resolved.

·         The iteration plans for the construction phase are of sufficient detail and fidelity to allow the work to proceed.

·         The iteration plans for the construction phase are supported by credible estimates.

·         All stakeholders agree that the current vision can be met if the current plan is executed to develop the complete system, in the context of the current architecture.

·         Actual resource expenditure versus planned expenditure are acceptable.

The project may be aborted or considerably re-thought if it fails to reach this milestone.

5.1.2.2     Artifacts

Tasks/Artifacts

TBD

Description

Start Date

End Date

 

 

 

 

 

5.1.3          Construction

Evaluation Criteria

The evaluation criteria for the construction phase involve the answers to these questions:

·         Is this product release stable and mature enough to be deployed in the user community?

·         Are all the stakeholders ready for the transition into the user community?

Are actual resource expenditures versus planned still acceptable?

Transition may have to be postponed by one release if the project fails to reach this milestone.

5.1.3.1     Artifacts

Tasks/Artifacts

TBD

Description

Start Date

End Date

 

 

 

 

 

5.1.4          Transition

5.1.4.1     Evaluation Criteria

The primary evaluation criteria for the transition phase involve the answers to these questions:

·         Is the user satisfied?

·         Are actual resources expenditures versus planned expenditures acceptable?

At the Product Release Milestone, the product is in production and the post-release maintenance cycle begins. This may involve starting a new cycle, or some additional maintenance release.

5.1.4.2     Artifacts

 

Tasks/Artifacts

TBD

Description

Start Date

End Date

 

 

 

 

 

6.                  Training and Resources

All staff will go through training on appropriate software applications, including RequisitePro and ClearQuest. All staff should read and be familiar with the principles of the Rational Software process, as described in the References section of this document.

posted on 2005-11-17 21:02  笨笨  阅读(809)  评论(0编辑  收藏  举报