IBM Support: Open a case

Posted on 2025-08-07 10:43  k98091518  阅读(7)  评论(0)    收藏  举报

Pls collect snap data:

# snap -r                  

# snap -ac    

# cd /tmp/ibmsupt                      

# mv snap.pax.Z TS019990303_7.2.5.9.snap.pax.Z

http://www.ecurep.ibm.com/app/upload_sf

Product information

  • Product manufacturer
    IBM

  • Product
    AIX

  • Machine serial number ( must have 7 characters )
    78C4BC0 # uname -u

  • Product Version
    7.2

  • Machine Type-Model
    9009-42G (POWER9) # prtconf | grep -i processor

  • Service Type
    Preventative Maintenance