The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.
Must be available for 24x7 onsite support and travel dispatch. Overnight travel is required.
Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the solution team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.
BS in Computer Science or equivalent experience required. MCSD/MCSE or other applicable advanced certification is strongly preferred.
The position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal skillset is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the position is exposed to many technologies, including but not limited to: Exchange Server, Active Directory, Cluster Server and Microsoft Operation Manager (MOM), System Management Server (SMS).