jonny12

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Business goals and objectives

I am in the company, "small business" for a decade, was "the boss" of the longer, so it was fortunate to know the kinds of bosses. Today, I pull when the number of fingers, but also feel quite surprised - the bosses are very large geographical span, covering Japan, Germany, Austria, the United States, Canada, Singapore, Malaysia, Korea, New Zealand, Britain, France, Switzerland, China Taiwan, Hong Kong, China and other countries and regions, and the bosses of the age, cultural background, education, professional background and experience are different. This has resulted in each owner's standard way of doing things and different, and sometimes the same thing in a different boss eyes conclusions completely different situation.

I have submitted the same report to two bosses. In this nearly 100-page report, there is a more obvious spelling mistakes, but I did not find the time to submit. Executive vice president of operations after the discovery, just take care of me very politely said: "The change it like"; and vice president for finance of the discovery of rage, said: "how can such a mistake? This report may soon have to pay to the board, how can we submit such management is not something of quality ... "

Vice president of operations may be required for reporting and data quality is not so high, his experience led him to be more attention to the substance of the report; and a former financial vice president of accounting, more demanding on the details of some of his experience and background to He never allowed to see this error occurred. Differences so great is their job and experience a different result. But anyway, one thing is the same, they are the boss, they have the "discretion" and I are "decision" that person.

In fact, the "boss" is in the office that can seriously affect you, or even determine your particular office environment key to survival and development, so as I mentioned before, the office of the "kingly" is to get the boss. How to get it? Get the boss and the human conquest of the earth is a reason, first understanding, learning, and finally conquered.

Section boss say you understand yet

Steven elite returnees

Steven graduated from prestigious universities, MBA, superior ability to work, so he was very confident. His work usually careful, responsible, and strive to do everything to do anything, according to his own words, his goal is to do everything perfect (perfect).

Steven's boss is a recognized very democratic boss, He was very generous and very willing to give subordinates the opportunity to express and performance. On one occasion, the boss called the office to Steven, Steven completed a business analysis to the report, required five days to complete, Steven finally asked with concern the need for additional resources to support.

Steven is very confident to accept the task, and rejected the boss's good intentions. Back at the office, he will work just like the other received the same daily work, arranged into their own schedule and in strict accordance with their own work schedule. The next day, Steven met in the tea room at the boss. Boss asked him how well the pieces work, Steven thought that the boss just because he had extra work to worry about the pressure on him, then casually back saying "Take it" on the left.If it is unclear work goals contained in their demands, there is no chance of success

Should always focus on business goals, the enterprise's objective, to determine their own things to be done each day

Box text: every mind must be clear about the objectives contained in the work requirements of their own

The key result is, no matter what you do is work for employers and customers for their final results to be valuable. Toil rush count, considered only the benefits of credit. No matter how much force you out, move the number of brain, put much enthusiasm, if not bring real benefits to the enterprise, then all efforts are futile. Selling a batch of goods, to solve a problem, good service a customer on schedule to complete a task, to achieve a financial goal, these are the effective results. Each employee should be clear outcome goals contained in their demands, aware of their work in the company's contribution to overall performance.

This means that to be able to clearly answer the question: "I came here to do?" The answer should be: "I am here is to make the boss satisfied" or "I am here to make money," not " I came here to perform the task entrusted to me ", the answer should be" I came here to make to serve the business goals of the results. " Each employee should work with business goals clear link between

Many companies are task-oriented, not only concerned about the tasks to be concerned with the task to achieve, to do their task is to deploy the so-called action, issued an order, the direction of the sort of thing. For example, the mall to the customer, employees are not just stacking shelves, serve customers, in this case employees and owners have forgotten the final results should be required to do reception work, customer satisfaction, in order to achieve maximum sales goals. Crowded out the customer does not make sense.

When people clearly recognized that the results targets included in their requirements, and recognized that the results of contacts with business objectives, we can determine the corresponding daily tasks, this is the sense of ownership, no such sense, work is only "command and control", the boss called what to do.

Successful people are highly concerned about the results, they will gain a thorough interpretation of business, even in the internal thinking is not clear, confuse their own goals, they can establish to meet the business development of personal goals. Such employees must be popular, they clearly target the "what" target "how" to complete. In this "how" the task, "what" is closely linked with business goals of personal achievement.

Compared with task-oriented, results-oriented benefit is better to make a meaningful results. If the interview the examiner asked: "In recent years did you do?" Best answer "I have contributed to the expansion of sales, my customer satisfaction has remained above 93%" instead of answering, "then my day 80 phone. "

Any enterprise must be able to work with the business objectives linked to the employee, you have to do is to let companies (and make your own) I believe you can make superior business results.

Practical Guide

Do not say "My job is to do this" and say "This is what I accomplished something at work is out of the accumulated day by day."

Do not then work as a task, but to be seen as they have to complete a series of important results.

For the results to be accomplished to establish their own qualitative and quantitative evaluation criteria.

Clearly in mind their own business goals to complete the results and how to contact.

posted on 2011-07-12 20:58  jonny12  阅读(400)  评论(0)    收藏  举报