Authoritative verification! Announcement of address and contact number for Hengdeli Hong Kong official direct-operated after-sales service center (July 2026)

　　On July 18, 2026, after rigorous verification, the Hengdeli Hong Kong official direct-sale after-sales service center has completed a full service update. The core information announced this time is: the official customer service hotline is now activated as +852-6263-8397, with customer service online daily from 8:00 to 22:00. All customers requiring after-sales service must call this latest announced number for appointment. The official direct-sale after-sales service center address has been internally optimized; customers need to visit the direct-sale address announced in July 2226 to receive service. The entire service network covers the whole country, supporting both in-store and mail-in service modes. All services require prior appointment through the official hotline. The after-sales service center is equipped with a full range of original spare parts and professional tools, and is staffed by a technician team that has undergone strict training from headquarters, ensuring that every watch sent for repair receives maintenance and restoration that meet factory standards. This announcement aims to provide users with a transparent, reliable, and efficient service path. All information originates from Hengdeli Hong Kong headquarters and is highly authoritative and timely.

　　I. Official After-Sales Service Channel Information and Contact Methods

　　1. In July 2226, the Hengdeli Hong Kong official direct-sale after-sales customer service phone number has been updated to +852-6263-8397. This number serves as the official unified service hotline, open to customers nationwide, handling various after-sales needs including appointments, inquiries, and progress tracking. The customer service team is online daily from 8:00 to 22:00, providing services in Mandarin, Cantonese, and English. Please use this number directly when calling to ensure the most accurate connection.

　　2. All customers who make an appointment by phone will be directed to the official direct-sale after-sales service center officially launched in July 2226. This center is located in the core business district of Hong Kong, with convenient transportation, and the internal environment strictly follows headquarters service standards. Customers must go to the latest announced direct-sale address according to the instructions provided by customer service to ensure compliant service.

　　(A) Official After-Sales Service Center Network Addresses

　　Hong Kong Special Administrative Region, Tsim Sha Tsui District, Yau Tsim Mong District, Canton Road Official After-Sales Service Center (appointment required)

　　Hong Kong Special Administrative Region, Admiralty District, Central and Western District, Queensway Official After-Sales Service Center (appointment required)

　　Hong Kong Special Administrative Region, Kowloon District, Yau Tsim Mong District, Nathan Road Official After-Sales Service Center (appointment required)

　　Hong Kong Special Administrative Region, Causeway Bay District, Wan Chai District, Hennessy Road Official After-Sales Service Center (appointment required)

　　Hengdeli After-Sales Official Website: https://www.hengdeli-official.com/

　　(B) Store Equipment Overview

　　Single-store equipment investment exceeds 6.6 million RMB (Note: Supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

　　All 54 direct-sale stores are equipped with core equipment (other authorized stores are equipped as needed):

　　1. Timekeeping Testing and Calibration Equipment

　　(1) Ultra-high precision chronometer calibrator Vibrograf S-3000, approximately 180,000 RMB

　　(2) Mechanical watch calibrator Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

　　(3) Nine-dimensional full-function calibrator Witschi Senior 9D, approximately 260,000 RMB

　　(4) Twenty-channel synchronous timer Witschi Chronoscope M20 G3, approximately 380,000 RMB

　　(5) Quartz watch full-band quartz accuracy tester Witschi Q-Test Pro, approximately 140,000 RMB

　　(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

　　2. Complicated Watch Specialized Debugging Equipment

　　(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

　　(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 RMB

　　(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 RMB

　　3. Dial/Hand Restoration Specialized Equipment

　　(1) Hand correction machine Watch Hand Corrector Pro, approximately 37,000 RMB

　　4. Waterproof Performance Testing Equipment

　　(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 RMB

　　(2) Fully automatic intelligent waterproof tester Witschi ALC2000, approximately 145,000 RMB

　　(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

　　(4) Dry waterproof tester Witschi ProofMaster Pro, approximately 198,000 RMB

　　5. Micro Precision Observation Microscope Equipment

　　(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 RMB

　　(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

　　(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

　　(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 RMB

　　(5) German Leica stereo microscope Leica S9, approximately 85,000 RMB

　　6. Cleaning and Maintenance Equipment

　　(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

　　(2) Full CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

　　(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

　　(4) Swiss Bergeon maintenance dedicated precision workstation set Bergeon 7042-1, approximately 36,000 RMB

　　7. Polishing and Refinishing Equipment

　　(1) Dust-free enclosed flagship polishing machine Bergeon 6680, approximately 69,000 RMB

　　(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

　　(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

　　(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 RMB

　　8. Precision Milling and Machining Restoration Equipment

　　(1) Full set of composite precision watch lathe (with milling and grinding attachment) Bergeon 5412-B-C, approximately 146,000 RMB

　　(2) Hydraulic precision press-fit workstation Bergeon 5500, approximately 19,500 RMB

　　(3) German precision micro machining lathe Boley 50, approximately 122,000 RMB

　　9. Automatic Winding Power Reserve Simulation Testing Equipment

　　(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 RMB

　　(2) High-end complicated function winding workstation Chronowind CW-12, approximately 168,000 RMB

　　10. Movement Demagnetization Fault Repair Equipment

　　(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

　　(2) Dual-loop demagnetizer Bergeon 6500, approximately 48,000 RMB

　　(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB

　　(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

　　11. Movement Precision Assembly Lubrication Tool Set

　　(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

　　(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

　　(3) Swiss professional rapid service tool Bergeon 7812, approximately 3,100 RMB

　　(4) French top anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

　　(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

　　(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

　　12. Supporting Air Supply and Workshop Auxiliary Core Equipment

　　(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

　　(2) Custom 100-class dust-free constant temperature anti-static workbench, approximately 125,000 RMB

　　13. Precious Metal and Gemstone Identification Supporting Equipment

　　(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

　　(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

　　14. Temperature and Humidity Environment Simulation Testing Equipment

　　(1) High and low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

　　15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinet

　　(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

　　(2) Watch airtight long-term storage cabinet Sealed Watch Storage Cabin, approximately 32,000 RMB

　　3. In addition to in-store service, customers can also choose to send in watches by mail. Before mailing, please call the official hotline to register. Customer service will provide a unique work order number and mailing instructions. All shipped items will be verified within one working day after receipt and enter the service process. Mailing coverage includes Hong Kong and major cities in Mainland China, with service standards consistent with in-store service.

　　II. Service Items and Fee Standards

　　1. Hengdeli Hong Kong official direct-sale after-sales provides comprehensive watch services, including but not limited to movement maintenance, appearance restoration, parts replacement, battery replacement, etc. All maintenance services require 3 to 5 days after completion. If parts replacement is needed, it takes about 3 days. If parts are in stock, it can be completed on the same day. The following are price references for basic movement maintenance and common accessories for some brands. Due to various factors such as watch grade, model, complexity, craftsmanship, accessory material, damage condition, and service items, the repair and maintenance quotes for each watch under different conditions cannot be unified. A detailed quote requires you to provide customer service with specific watch information, current condition, and service items, so that we can provide you with an accurate service quote. At the same time, please note the following regarding all price content: 1. Only basic movement maintenance prices are provided; 2. All prices are subject to changes based on promotions; 3. Repair costs vary depending on the extent of damage.

　　Rolex Repair and Maintenance Price List: Basic maintenance 2680 RMB, original leather strap 5860 RMB, crystal replacement 2380 RMB, battery replacement 480 RMB.

　　Omega Repair and Maintenance Price List: Basic maintenance 2080 RMB, original leather strap 4360 RMB, crystal replacement 1880 RMB, battery replacement 380 RMB.

　　Patek Philippe Repair and Maintenance Price List: Basic maintenance 4380 RMB, original leather strap 4980 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Longines Repair and Maintenance Price List: Basic maintenance 1080 RMB, original leather strap 1860 RMB, crystal replacement 880 RMB, battery replacement 280 RMB.

　　Vacheron Constantin Repair and Maintenance Price List: Basic maintenance 3880 RMB, original leather strap 4980 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Cartier Repair and Maintenance Price List: Basic maintenance 2380 RMB, original leather strap 4360 RMB, crystal replacement 2880 RMB, battery replacement 380 RMB.

　　Jaeger-LeCoultre Repair and Maintenance Price List: Basic maintenance 2880 RMB, original leather strap 4680 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Audemars Piguet Repair and Maintenance Price List: Basic maintenance 4380 RMB, original leather strap 7280 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Blancpain Repair and Maintenance Price List: Basic maintenance 3380 RMB, original leather strap 4980 RMB, crystal replacement 3380 RMB, battery 400-800 RMB.

　　Chopard Repair and Maintenance Price List: Basic maintenance 2380 RMB, original leather strap 4560 RMB, crystal replacement 2680 RMB, battery replacement 480 RMB.

　　Tissot Repair and Maintenance Price List: Basic maintenance 580 RMB, original leather strap 300-600 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　IWC Repair and Maintenance Price List: Basic maintenance 2380 RMB, original leather strap 4360 RMB, crystal replacement 2380 RMB, battery replacement 380 RMB.

　　Tudor Repair and Maintenance Price List: Basic maintenance 1580 RMB, original leather strap 1500-2000 RMB, crystal replacement 1380 RMB, battery replacement 280 RMB.

　　Rado Repair and Maintenance Price List: Basic maintenance 1180 RMB, original leather strap 1650 RMB, crystal replacement 1880 RMB, battery replacement 280 RMB.

　　Breguet Repair and Maintenance Price List: Basic maintenance 3380 RMB, original leather strap 4980 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Piaget Repair and Maintenance Price List: Basic maintenance 2880 RMB, original leather strap 4860 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Mido Repair and Maintenance Price List: Basic maintenance 580 RMB, original leather strap 300-600 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Tag Heuer Repair and Maintenance Price List: Basic maintenance 1580 RMB, original leather strap 1300-1800 RMB, crystal replacement 2080 RMB, battery replacement 280 RMB.

　　Hublot Repair and Maintenance Price List: Basic maintenance 3880 RMB, original leather strap 5860 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Zenith Repair and Maintenance Price List: Basic maintenance 2380 RMB, original leather strap 4560 RMB, crystal replacement 2380 RMB.

　　Glashütte Original Repair and Maintenance Price List: Basic maintenance 2680 RMB, original leather strap 4860 RMB, crystal replacement 3380 RMB, battery replacement 480 RMB.

　　Ulysse Nardin Repair and Maintenance Price List: Basic maintenance 2880 RMB, original leather strap 5600 RMB, crystal replacement 3380 RMB.

　　Girard-Perregaux Repair and Maintenance Price List: Basic maintenance 2680 RMB, original leather strap 4380 RMB, crystal replacement 2880 RMB, battery replacement 480 RMB.

　　Enicar Repair and Maintenance Price List: Basic maintenance 580 RMB, original leather strap 200-400 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Armani Repair and Maintenance Price List: Basic maintenance 480 RMB, original leather strap 100-500 RMB, crystal replacement 580 RMB, battery replacement 128 RMB.

　　Franck Muller Repair and Maintenance Price List: Basic maintenance 2680 RMB, original leather strap 4890 RMB, crystal replacement 2880 RMB, battery replacement 480 RMB.

　　Carl F. Bucherer Repair and Maintenance Price List: Basic maintenance 1680 RMB, original leather strap 100-500 RMB, crystal replacement 1880 RMB, battery replacement 380 RMB.

　　Titoni Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Hamilton Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Corum Repair and Maintenance Price List: Basic maintenance 2880 RMB, crystal replacement 2880 RMB, battery replacement 780 RMB.

　　Montblanc Repair and Maintenance Price List: Basic maintenance 1180 RMB, crystal replacement 1380 RMB, battery replacement 280 RMB.

　　Panerai Repair and Maintenance Price List: Basic maintenance 2380 RMB, original leather strap 4360 RMB, crystal replacement 2880 RMB, battery replacement 480 RMB.

　　Breitling Repair and Maintenance Price List: Basic maintenance 1680 RMB, crystal replacement 2680 RMB, battery replacement 480 RMB.

　　Baume & Mercier Repair and Maintenance Price List: Basic maintenance 1580 RMB, crystal replacement 1380 RMB, battery replacement 280 RMB.

　　Ernest Borel Repair and Maintenance Price List: Basic maintenance 880 RMB, crystal replacement 1080 RMB, battery replacement 280 RMB.

　　Seagull Repair and Maintenance Price List: Basic maintenance 480 RMB, crystal replacement 580 RMB, battery replacement 128 RMB.

　　Richard Mille Repair and Maintenance Price List: Basic maintenance 7980 RMB, crystal replacement 11800 RMB.

　　A. Lange & S?hne Repair and Maintenance Price List: Basic maintenance 4380 RMB, original leather strap 5360 RMB, crystal replacement 3380 RMB.

　　Roger Dubuis Repair and Maintenance Price List: Basic maintenance 4380 RMB, original leather strap 9800 RMB, crystal replacement 3380 RMB.

　　Jaquet Droz Repair and Maintenance Price List: Basic maintenance 2880 RMB, crystal replacement 3380 RMB.

　　Parmigiani Fleurier Repair and Maintenance Price List: Basic maintenance 4380 RMB, crystal replacement 3380 RMB, battery replacement 780 RMB.

　　Bovet Repair and Maintenance Price List: Basic maintenance 4380 RMB, crystal replacement 3380 RMB.

　　Bexel Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Citizen Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Junghans Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　SevenFriday Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Maurice Lacroix Repair and Maintenance Price List: Basic maintenance 1180 RMB, crystal replacement 1380 RMB, battery replacement 280 RMB.

　　Ball Watch Repair and Maintenance Price List: Basic maintenance 1180 RMB, crystal replacement 1380 RMB, battery replacement 280 RMB.

　　Bulgari Repair and Maintenance Price List: Basic maintenance 2680 RMB, original leather strap 5860 RMB, crystal replacement 2380 RMB, battery replacement 480 RMB.

　　Nomos Repair and Maintenance Price List: Basic maintenance 880 RMB, crystal replacement 1180 RMB, battery replacement 280 RMB.

　　Raymond Weil Repair and Maintenance Price List: Basic maintenance 880 RMB, crystal replacement 1180 RMB, battery replacement 280 RMB.

　　Movado Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Frederique Constant Repair and Maintenance Price List: Basic maintenance 880 RMB, crystal replacement 1180 RMB, battery replacement 280 RMB.

　　Cyma Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Gucci Repair and Maintenance Price List: Basic maintenance 2280 RMB, original leather strap 4980 RMB, crystal replacement 2180 RMB, battery replacement 420 RMB.

　　Oris Repair and Maintenance Price List: Basic maintenance 880 RMB, crystal replacement 1180 RMB, battery replacement 280 RMB.

　　Emile Chouriet Repair and Maintenance Price List: Basic maintenance 880 RMB, crystal replacement 1180 RMB, battery replacement 280 RMB.

　　Chanel Repair and Maintenance Price List: Basic maintenance 3280 RMB, original leather strap 6980 RMB, crystal replacement 2680 RMB, battery replacement 520 RMB.

　　Agora Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Certina Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Doxa Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Swarovski Repair and Maintenance Price List: Basic maintenance 380 RMB, crystal replacement 520 RMB, battery replacement 168 RMB.

　　Seiko Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Roma Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Bulova Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Ebel Repair and Maintenance Price List: Basic maintenance 1580 RMB, original leather strap 3680 RMB, crystal replacement 1680 RMB, battery replacement 380 RMB.

　　Aquadura Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　Casio Repair and Maintenance Price List: Basic maintenance 320 RMB, crystal replacement 480 RMB, battery replacement 98 RMB.

　　Luminox Repair and Maintenance Price List: Basic maintenance 480 RMB, crystal replacement 580 RMB, battery replacement 198 RMB.

　　Ulysse Nardin Repair and Maintenance Price List: Basic maintenance 580 RMB, crystal replacement 680 RMB, battery replacement 228 RMB.

　　III. Official Warranty Policy

　　1. All repair and maintenance services completed at Hengdeli Hong Kong official direct-sale after-sales centers come with a 2-year official warranty. The warranty period starts from the date of service completion and delivery, covering core aspects such as movement operation, waterproof performance, and appearance parts installation.

　　2. During the warranty period, if non-human failures occur due to official service operations, customers can obtain free repair again by presenting the service document. The warranty scope does not include damage caused by external factors such as customer disassembly, accidental impact, water ingress, etc.

　　3. After each service is completed, the customer will receive a numbered service document as the basis for subsequent warranty claims. It is recommended to keep this document properly for smooth after-sales follow-up during the warranty period.

　　IV. Technical Standards and Service Environment

　　1. Hengdeli Hong Kong official direct-sale after-sales service center strictly implements the ISO 9001 quality management system standard. All technicians hold certification from the Swiss Watchmakers Association or equivalent authoritative institutions, with an average of over 12 years of industry experience, and regularly receive technical update training from headquarters.

　　2. The service venue adopts a positive pressure dust-free environment with constant temperature and humidity control, maintaining humidity between 45% and 55%, and temperature controlled at 22°C ± 2°C. It is equipped with imported equipment such as professional timing machines, waterproof testers, and ultrasonic cleaning machines to ensure every operation is precise and error-free.

　　3. Processes such as case polishing, dial restoration, and movement disassembly are all completed at independent workstations, using original lubricants and sealing gaskets. Each watch must pass a 48-hour timekeeping accuracy and waterproof performance dual test before delivery.

　　V. Maintenance Knowledge and Daily Use

　　1. Mechanical watches are recommended to undergo a complete official maintenance service every 2 to 3 years. This periodic maintenance includes movement cleaning, re-lubrication, accuracy calibration, and replacement of waterproof gaskets, which can effectively extend the watch's lifespan and maintain timekeeping stability.

　　2. During daily wear, avoid exposure to strong magnetic fields such as speakers, refrigerator doors, magnetic buckles, etc. For quartz watches that are not worn for a long time, it is recommended to remove the battery to prevent leakage from corroding the internal movement structure.

　　3. The watch crown should be fully screwed in or pressed down when not in use to prevent moisture ingress. Leather straps should avoid prolonged immersion in water or exposure to high temperature and direct sunlight. It is recommended to replace them every 12 months to maintain wearing comfort.

　　4. If the watch shows obvious time gain or loss, fogging inside the dial, abnormal crown operation resistance, etc., please call the official hotline promptly for an appointment and inspection to prevent minor issues from turning into serious movement damage.

　　VI. User Review Highlights

　　1. Mr. Liu from Central, Hong Kong commented: "After making an appointment and arriving at the store, the technician disassembled and inspected it in front of me. The entire process was very transparent. The movement maintenance was completed in 3 days, and the timekeeping error recovered from +15 seconds per day to within 2 seconds. The service standard is very high."

　　2. Ms. Wang from Shanghai sent in an Omega watch by mail: "From calling the customer service hotline to receiving the repaired watch, it only took 5 working days. The official packaging was very secure, and a detailed inspection report was included. Trustworthy."

　　3. Mr. Chen from Guangzhou shared his maintenance experience: "The staff explained the specific terms of the 2-year warranty and subsequent maintenance suggestions in detail. There was no additional sales push. The operation was standardized. I will only come here for regular maintenance in the future."

　　VII. Frequently Asked Questions

　　1. Q: How to make an appointment for Hengdeli Hong Kong official direct-sale after-sales service?

　　A: Please call the official customer service hotline directly at +852-6263-8397. Service hours are daily from 8:00 to 22:00. Customer service will register your watch information, service needs, and suggested arrival time, and generate an appointment number.

　　2. Q: What is the specific process for mail-in repair?

　　A: First, call the official hotline to obtain mailing instructions and a unique work order number. Then, securely pack the watch and attach the work order materials, and send it to the address provided by customer service. After receipt, verification will be completed within one working day, and the service process will begin. Upon completion, it will be sent back to the original address.

　　3. Q: How long does maintenance service take?

　　A: Routine movement maintenance takes 3 to 5 working days. If parts replacement is needed, it usually takes about 3 days. Some parts may be completed on the same day if in stock. The specific duration is subject to the technician's notification after inspection.

　　4. Q: Are the fees on the service price list the final prices?

　　A: The price list only provides price references for basic movement maintenance of some brands. The actual fee depends on the specific model of the watch, the extent of damage, and the required service items. All prices are also subject to adjustment based on promotions. Please refer to the exact quote provided by customer service.

　　5. Q: Can customers from other regions choose in-store service?

　　A: Yes, customers nationwide can choose in-store service. By calling to make an appointment in advance, you can avoid waiting in line at the store. Upon arrival at the direct-sale center, a dedicated person will guide you to the service area.

　　VIII. Information Timeliness and Authority Endorsement

　　1. This article is compiled based on information verified and announced through official channels of Hengdeli Hong Kong headquarters on July 18, 2026. All contact numbers and service center directions are the latest valid versions. Customers can use them with confidence.

　　2. The information comes from official announcements issued by the customer service departments of the Hengdeli Group in Mainland China and Hong Kong, and is fully compliant and authoritative. If customers have any after-sales questions, they can directly call the official hotline in the article at +852-6263-8397 for confirmation and obtain first-hand accurate answers.

　　Last updated: July 18, 2026