客户要目录

客户说：请发你们所有产品的报价单。

答：

Regarding the full price list ,I think it is better and efficient communication if you choose the model you interest first,then we offer the corresponding price. Please kindly check the attached product catalog,which one do you interest to know the price?

关于完整的价目表，我认为如果您首先选择自己感兴趣的型号，那是更好和有效的沟通，然后我们提供相应的价格。请检查随附的产品目录，您想知道哪一个价格？

模板二：

客户说：请发你们的所有产品目录。

答：

Regarding the full product catalog,because we have different products with different versions,in order to offer you right product and efficient communication for both of us,would you please let me know what product/category you are looking for?Could you show me specifications or photos for reference?What is your requirement for this product?

We need you to provide detailed information to offer you wanted product,professional service and tailored solutions,please do me a favor.

关于完整的产品目录，因为我们有不同版本的不同产品，为了给您和我们双方提供正确的产品和有效的沟通，请让我知道您要寻找的产品/类别吗？能否给我展示规格或图片以供参考。您对此产品有什么要求？

我们需要您提供详细的信息，以提供您想要的产品，专业服务和量身定制的解决方案，请帮我一个忙。

模板三：

客户说：你们的价格太高了。

答：

We suggest it is better and persuasive if we discuss the price issue after reviewing the real product,since it is difficult and not wise to judge a price whether is reasonable or workable only by picture.Do you think so?

 

模板四：

给客户发邮件报价后就一直没收到回复

答：

I wonder if you have chance to review my quotation I sent on Sep 19th,what is your idea?

No matter whether your answer is positive or negative,it is great help for me to follow up your business and offer you best service,please kindly give me a hand。

我想知道您是否有机会查看9月19日发送的报价，您的想法是什么？

无论您的回答是肯定的还是否定的，对我跟进您的业务并为您提供最好的服务都对我有很大帮助，请帮助我。

模板五：

客户说已经有了固定供应商。

答：

It seems that you have a good supplier to work with,glad to hear that.

But we are also a good choice for you.We have been engaged in manufacturing xx products for xx years and powerful and professional to supply you.Besides, one more supplier,one more guarantee.So why not add one more support?It is beneficial for you.

As your potential supplier,we will keep in touch with you and keep you informed about the new item and market trend.Also you can compare our price and quality with your current supplier.

We really hope to do something for you and look forward to your any request in the future.

看来您有一个好的供应商可以合作，很高兴听到这一消息。

但是我们还是您的最佳选择。我们从事xx产品的生产已有xx年的历史，并且有实力和专业知识为您提供产品。此外，还有一个供应商，一个担保。那么为什么不增加一个支持呢？为了你。

作为您的潜在供应商，我们将与您保持联系，并随时向您通报新产品和市场趋势。您也可以将我们的价格和质量与当前供应商进行比较。

我们真的希望为您做点事，并期待您将来的任何要求。

模板六：

客户说不想和贸易公司合作

答：

Hi,

Yes,your point is right and I can fully understand your idea of only cooperation with the manufacturer,no trading companies.

But we think you can consider more about the risk resistance capacity,the communication,the coordination during the cooperation.We can handle these well.

We will keep in touch with you,whenever you have any further question we will be waiting here.

你好

是的，您的观点是正确的，我可以完全理解您仅与制造商合作而不与贸易公司合作的想法。

但是我们认为您可以在合作过程中更多地考虑抗风险能力，沟通，协调。我们可以很好地处理这些问题。

模板七：

客户回复报价反馈说由于成本问题，暂时不考虑合作。

答：

Thanks for your updates that your customer finally didn't pick this item due to cost issue.It is a pity.

But in order to improve our service and fulfill my job responsibility,would you please be so kind to let me know what is your customer's target cost?I need that answer to report my work to my boss and discuss internal cautiously about how to reduce the cost and offer our clients high-level  service and top-grade tailored solutions.

感谢您的更新，由于成本问题，您的客户最终没有选择此项目。很遗憾。

但是为了改善我们的服务并履行我的工作职责，请您让我知道您的客户的目标成本是多少？我需要那个答案来向我的老板报告我的工作，并谨慎地讨论内部如何降低成本。成本并为我们的客户提供高水平的服务和顶级的量身定制的解决方案。