商务邮件需要注意的细节

1. 空格和标点符号要规范
2. 慎用全部大写（欧美文化里，大写意指大喊，在投诉邮件里常见。两种情况下可以考虑部分单词大写：a:起强调作用；b:醒目，让客户注意）
3. 字体及字体大小（Georgia,Calibri,Arial还有Corbel.字号10-12为佳）
4. 字体加粗用法（突出重点，有利于客户的方面考虑加粗）
5. 邮件主题要随着内容更换
6. 邮件的内容有适当的提醒，让客户晓得你在等他回邮。

Eg:As soon as I receive your confirmation on the samples,I'll proceed with the mass production immediately

      Pls let e know about your thoughts.I'll follow up as you suggest.

         8.应提醒对方邮件里含有附件，且附件的文件名字，一定要另命名。

         9.内容传递负面消息的时候，尽量使用长句。

Eg:Sorry to inform you that the shipment  has to be delayed for a week.I will keep you updated about the status.

         10.控制好段落

          11.及时回复

          12.邮件长短根据客户风格来定

          13.重要邮件考虑对方时差

           

 

期待对方回邮短句

• Look forward to hearing from you soon/meeting you next Tuesday.
• I'm looking forward to your reply.
• We look forward to a successful working relationship in the future.
• Pls advise as necessary.
• I would appeciate your immediate attention to this matter.

提醒对方需要帮助，请告知短句

• If I can be of assistance,pls do not hesitateto contact me.
• If you require any further information,feel free to contact me.
• If you require any futher information,let me know.
• Pls feel free to contact me if you need any further information.
• Pls let mr knoe if you have any questions.
• I hope the above is useful to you.
• Should you need any further informaion,pls do not hesitate to contactme.
• Pls contact me if there are any problem.
• Let me know if you need anything else
• Drop me a line if i can do anything else for you.