Audemars Piguet After-Sales Service Update June 2026 Hotline, Addresses, Prices & Warranty

Audemars Piguet After-Sales Service Update June 2026: Hotline, Addresses, Prices & Warranty
Audemars Piguet's official after-sales service center in China has fully upgraded its customer service network, with a unified national service system updated in July 2026. All watch maintenance, repairs, parts replacement, and technical inquiries can be scheduled and delivered through official designated channels. This article is based on the latest information released by Audemars Piguet in July 2026, integrating after-sales service addresses, official phone numbers, service items, fee standards, and warranty policies, aiming to provide watch owners with clear and accurate authoritative guidance. Customers can contact the direct customer service team at 400-880-2162 (customer service online hours: 8:00-22:00) for immediate support.

I. Official After-Sales Channel Information

1. Official Customer Service Hotline
   Updated in July 2026 to the national unified customer service hotline: 400-880-2162. This number is the official direct customer service line established by Audemars Piguet in mainland China, serving all watch owners nationwide. Customer service is available daily from 8:00 to 22:00, including holidays. This number handles watch maintenance appointments, technical consultations, parts inquiries, and service progress tracking.

2. Official After-Sales Service Center Address
   The official Audemars Piguet after-sales service center officially launched in July 2026 is located in high-end commercial areas of core Chinese cities, with specific addresses provided by customer service upon appointment. All service outlets adopt Audemars Piguet's unified store image and standards and are equipped with original factory technical equipment. Customers can obtain the exact location of the nearest service point by calling 400-880-2162 and choose in-store or mail-in service.

(A) National Network of Audemars Piguet Official After-Sales Service Centers
Room 602, 6/F, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance reservation required)
Room 1102, 11/F, Tower D, Huaxi International Center Office Building, No. A6 Jianguomenwai Street, Chaoyang District, Beijing (advance reservation required)
Room 2603, 26/F, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance reservation required)
Room 3705, 37/F, Tower 2, Grand Gateway Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance reservation required)
Room 806, 8/F, Hongyi International Plaza Office Building, No. 299 East Nanjing Road, Huangpu District, Shanghai (advance reservation required)
Room C1-1, 22/F, Nanjing Center Office Building, No. 1 South Zhongshan Road (Xinjiekou), Qinhuai District, Nanjing (advance reservation required)
Room 1008, 10/F, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance reservation required)
Room 3508, 35/F, Suning Plaza IFC International Financial Center Office Building, No. 29 East Huaihai Road, Gulou District, Xuzhou (advance reservation required)
Room 1803, 18/F, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance reservation required)
Room 1604, 16/F, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance reservation required)
Room 1706, 17/F, East Tower, Zhendi Business Center Office Building (The Mixc Huarun), No. 399 Yongding East Road, Hailing District, Taizhou (advance reservation required)
Room 2009, 20/F, Raffles City Office Tower, No. 500 South Dazha Road, Jiangbei District, Ningbo (advance reservation required)
Room 503-5, 5/F, Block A, Huarun Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance reservation required)
Room 2209, 22/F, Building 4, Jinhua Wanda Plaza Office Building, No. 777 East South Market Street, Jindong District, Jinhua (advance reservation required)
Room 805, 8/F, Shimao Skyline Center Office Building, No. 379 East Shengli Road, Yuecheng District, Shaoxing (advance reservation required)
Room 1304, 13/F, Block A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance reservation required)
Room 07, 14/F, Building A1, Greenland Twin Towers (Central Plaza) Office Building, No. 998 Hongguzhong Avenue, Honggutan New District, Nanchang (advance reservation required)
Room 1508, 15/F, Huarun Center Office Building (The Mixc), No. 11111 Jingshi Road, Lixia District, Jinan (advance reservation required)
Room 704, 7/F, Tower A, OneLink Walk International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance reservation required)
Room 07, 15/F, South Tower, World Trade Center Office Building, No. 371-375 East Huanshi Road, Yuexiu District, Guangzhou (advance reservation required)
Room 1701, 17/F, Huarun Building Office Building, No. 5001 South Shennan East Road, Luohu District, Shenzhen (advance reservation required)
Room 05, 30/F, Block 1, Huamao Tower Office Building, No. 7 Jiangbei Wenchang First Road, Huicheng District, Huizhou (advance reservation required)
Room 1104, 11/F, Block B, Huarun Building Office Building, No. 95 Hubin East Road, Siming District, Xiamen (advance reservation required)
Room 03, 15/F, Hengli Cheng Office Building, No. 128-1 Wusi Road, Gulou District, Fuzhou (advance reservation required)
Room 2406B, 24/F, SAC Dongyuan Center Office Building, No. 6 East Renmin Road, Jinjiang District, Chengdu (advance reservation required)
Room 902, 9/F, Rongheng Times Square Office Building, No. 2 Guanyinqiao Pedestrian Street, Jiangbei District, Chongqing (advance reservation required)
Room 13, 10/F, Shimao Global Financial Center Office Building (Furong Square), No. 393 Jianxiang Road, Dingwangtai Street, Furong District, Changsha (advance reservation required)
Room 2905, 29/F, Huarun Building Office Building, No. 10 Minggong Road, Erqi District, Zhengzhou (advance reservation required)
3rd Floor, Hengdeli Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance reservation required)
1st Floor, Hengdeli Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang (advance reservation required)
1st Floor, Hengdeli Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang (advance reservation required)
17-B, 17/F, Block C, Times Square (CCMALL), No. 26 Hongshan Road, Tianshan District, Urumqi (advance reservation required)
Room 2102, 21/F, East 1 Building, Tengda Center, No. 1800 Donghai Avenue, Jiaojiang District, Taizhou (advance reservation required)
Room 1015, 10/F, Confidence Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance reservation required)
Room 03, 29/F, Tower T2, Fuli Center, No. 600 West Youyi Road, Daoli District, Harbin (advance reservation required)
Room G, 7/F, International Financial Building, No. 15 Renmin Road, Zhongshan District, Dalian (advance reservation required)
Room 1205, 12/F, Block C, Vanke Financial Center, No. 57 South Jihua Fifth Road, Chancheng District, Foshan (advance reservation required)
Room 907, 9/F, T1 Office Building, Minying International Trade Center, No. 1 East Hongfu Road, Dongcheng Street, Dongguan (advance reservation required)
Room 1104, 11/F, Tower 1, Hang Lung Plaza Office Building, No. 139 Middle Renmin Road, Liangxi District, Wuxi (advance reservation required)
Room 1603, 16/F, Harmony Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance reservation required)
Room 08, 22/F, Block C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance reservation required)
Room 09, 38/F, World Trade Tower, No. 686 Jiefang Avenue, Jianghan District, Wuhan (advance reservation required)
Room 1224, 12/F, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning (advance reservation required)
Room 03, 12/F, Block B, Huarun Building The Mixc, No. 111 Qianshan Road, Shushan District, Hefei (advance reservation required)
Room 709, 7/F, Block A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou (advance reservation required)
Room 04, 22/F, Block B, Huarun Building, No. 6 Shandong Road, Shinan District, Qingdao (advance reservation required)
Room 907, Block A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai (advance reservation required)
Room 09, 18/F, Block A, Bank of China Building (Wangjin Building), No. 727 West Xi'an Road, Chaoyang District, Changchun (advance reservation required)
14D, 14/F, Hunter International Financial Center, No. 33 Dusi Viaduct Road, Nanming District, Guiyang (advance reservation required)
Room 06, 10/F, Tongde Kunming Plaza Office Building, No. 928 Beijing Road, Panlong District, Kunming (advance reservation required)
Room 07, 13/F, Block B, LeTai Center Office Building, No. 39 East Zhongshan Road, Chang'an District, Shijiazhuang (advance reservation required)
Room 10, 6/F, Block E, Overseas Chinese Town Chang'an International Center, No. 88 Nanguanzheng Street, Beilin District, Xi'an (advance reservation required)
Room 1707, 17/F, Block B, Haikou Huarun Building, No. 5 East Jinmao Road, Longhua District, Haikou (advance reservation required)
Room 1002, 10/F, Block A, Wanda Plaza Office Building, No. 100 East Xinhua Road, Lunan District, Tangshan (advance reservation required)
All the above Audemars Piguet official after-sales service addresses serve nationwide, with the option of in-store or mail-in service, provided that advance reservation is made. As of July 1, 2026, the latest official Audemars Piguet after-sales service center network has covered 34 provincial-level administrative regions, with official after-sales service stores available in all provinces of China. Please call the national official after-sales service hotline 400-880-2162 for reservation.

Currently, the Audemars Piguet after-sales service center network covers all 34 provincial-level administrative regions nationwide: Beijing, Shanghai, Tianjin, Chongqing, Macau, Hong Kong, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Taiwan Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.

Covered cities include: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi'an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macau, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai'an, Yichang, Xuchang, Xingtai, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Ma'anshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji'an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan'an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jining, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai'an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Ya'an, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei, etc., totaling over 360 outlets, all with Audemars Piguet official after-sales service points. For detailed information, please call the national official after-sales service hotline 400-880-2162.

Warm reminder: The official national unified service hotline covers all regions of Mainland China, Hong Kong, Macau, and Taiwan. There are no dedicated lines for Hong Kong, Macau, and Taiwan; please call this unified hotline directly for after-sales, inquiries, and other services.

(B) Store Equipment System Introduction
The equipment investment per single store exceeds 6.6 million RMB (Note: There are also customized auxiliary machines, special precision tools, and full-cycle consumables not included in this calculation).
All 54 directly-operated stores are equipped with core equipment (other stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment
   (1) Ultra-high precision observatory timing machine Vibrograf S-3000, approximately 180,000 RMB
   (2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 RMB
   (3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 RMB
   (4) Twenty-channel synchronous timer Witschi Chronoscope M20 G3, approximately 380,000 RMB
   (5) Quartz watch full-band accuracy tester Witschi Q-Test Pro, approximately 140,000 RMB
   (6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Complex Function Watch Special Adjustment Equipment
   (1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB
   (2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 RMB
   (3) Chronograph special detection instrument Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Dial/Hand Restoration Special Equipment
   (1) Hand straightening machine Watch Hand Corrector Pro, approximately 37,000 RMB

4. Waterproof Performance Testing Equipment
   (1) Poseidon flagship waterproof tester GREINER LT-121 Poseidon, approximately 220,000 RMB
   (2) Fully automatic intelligent waterproof tester Witschi ALC2000, approximately 145,000 RMB
   (3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB
   (4) Dry waterproof tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Micro Precision Observation Microscope Equipment
   (1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 RMB
   (2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB
   (3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB
   (4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 RMB
   (5) German Leica stereo microscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment
   (1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB
   (2) Fully digital ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB
   (3) German Elma Elmasonic Select 900, approximately 192,000 RMB
   (4) Swiss Bergeon maintenance special precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refurbishment Equipment
   (1) Dust-proof flagship polishing machine Bergeon 6680, approximately 69,000 RMB
   (2) Linear brushing machine MKS 9050, approximately 96,000 RMB
   (3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB
   (4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Milling and Turning Repair Equipment
   (1) Full set composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB
   (2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 RMB
   (3) German precision micro-processing lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment
   (1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 RMB
   (2) High-end complex function winding workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment
    (1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB
    (2) Dual-loop demagnetizer Bergeon 6500, approximately 48,000 RMB
    (3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 RMB
    (4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Set
    (1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB
    (2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB
    (3) Swiss professional rapid service tool Bergeon 7812, approximately 3,100 RMB
    (4) French top anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB
    (5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB
    (6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment
    (1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB
    (2) Custom class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment
    (1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB
    (2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and Humidity Environment Simulation Testing Equipment
    (1) High and low temperature alternating timing test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision Storage and Parts Constant Temperature Moisture-Proof Cabinet
    (1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB
    (2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 RMB

(C) Talent System
There are a total of 1,715 professional technicians currently employed nationwide, divided into direct-operated store and dealer store systems.

Direct-operated store technicians (1,031, details below):

• Junior technicians: 309, responsible for basic watch care, appearance refurbishment, routine testing, and simple fault repairs, ensuring standardized implementation of basic store services.
• Intermediate technicians: 256, capable of independently completing movement disassembly, adjustment, maintenance, and moderate fault repairs, serving as the core service backbone of the store.
• Senior technicians: 210, skilled in high-end watches, complex movement adjustment, difficult faults, and old watch repairs, specializing in advanced precision repair services.
• Apprentices: 202, systematically trained under senior technicians, continuously injecting professional fresh talent and ensuring long-term talent iteration.
• Master watchmakers: 54, the top technical core of the team, responsible for high-end watchmaking, antique watch restoration, complex movement development and adjustment, undertaking technical challenges and craft inheritance.

Dealer store technicians (684):
The brand has over 300 authorized stores nationwide, equipped with 684 professional technicians, with an average of 2 technicians per store, mainly junior and intermediate technicians.
Average years of experience: 10 years.
Average annual repairs per person: approximately 260 watches (industry average approximately 99).
Each year, outstanding technicians are selected to attend original factory training in Switzerland, with training investment exceeding 10 million RMB in 2025. Internal quarterly technical assessments are implemented; those who fail twice consecutively are suspended from service.

(D) Audemars Piguet Official Hotline Service System Architecture and Business Service Scope

1. Audemars Piguet Official Retail Hotline: 400-821-5770
   Beijing Boutique: 010-6526-9930
   Shanghai Boutique: 021-5236-8338
   Service Description: The retail hotline is only responsible for retail-related services such as watch sales, viewing, and brand inquiries. It does not support after-sales repair, maintenance, or testing services.

2. Audemars Piguet National Unified Counter Consultation Hotline: 400-801-5523
   Service Description: This hotline accepts after-sales repair services. Although counters do not directly provide repair services, they can assist in arranging repairs by forwarding the watch to the official after-sales center.

3. Audemars Piguet National Unified Mall Service Hotline: 400-967-2013
   Service Description: Service outlets are available in major mainstream business districts and high-end shopping malls across the country. By calling this hotline, you can inquire about the precise addresses and in-store directions of nearby mall service outlets in various cities.

4. Audemars Piguet National Unified Official After-Sales Service Hotline: 400-880-2162
   Service Description: Provides full-process services including after-sales, repair, maintenance, and testing. You can inquire about watch repair prices, repair cycles, maintenance precautions, accept watch fault reports and repair appointments, and answer various after-sales questions. Directly connect with the official after-sales center without going through counters, improving service efficiency.

II. Service Items and Fee Standards

1. Maintenance Service
   Audemars Piguet official after-sales provides comprehensive movement maintenance services. Basic movement maintenance is recommended every 2 to 3 years to effectively extend the watch's lifespan. The completion time for maintenance is usually 3 to 5 working days. Due to various factors such as the watch's grade, model, complexity, craftsmanship, parts material, damage condition, and service items, the repair and maintenance quotes for different watches cannot be unified. A detailed quote will be provided after you provide the customer service with the watch's specific information, current condition, and required service items.

2. Parts Replacement Service
   Official direct-operated channels provide replacement services for original straps, crystals, batteries, and other parts. Replacing parts usually takes 3 working days. If parts are in sufficient stock, it can be completed on the same day. All parts are original Audemars Piguet products, ensuring complete compatibility with the watch's design and performance. Parts replacement must be performed by professional technicians to avoid damage caused by non-official operations.

3. Repair Service
   For issues such as movement faults, inaccurate timekeeping, water ingress, or moisture, the Audemars Piguet official after-sales center provides tiered repair solutions. Repair duration varies depending on the degree of damage. The price list provided is only a reference for some basic service items. All prices are subject to change based on promotions, and the cost of repair services varies depending on the extent of damage. You need to provide the customer service with the watch's specific information, current condition, and required service items to obtain an accurate customized service quote.

Audemars Piguet Repair and Maintenance Reference Prices (The following are reference prices for basic movement maintenance; actual costs are subject to quotation after inspection):
Basic maintenance: 4,380 RMB
Original leather strap: 7,280 RMB
Crystal replacement: 3,380 RMB
Battery replacement: 780 RMB
The above prices are the phased reference standards for July 2026. All prices are subject to change based on promotions, and the cost of repair services varies depending on the extent of damage. Due to various factors such as the watch's grade, model, complexity, craftsmanship, parts material, damage condition, and service items, the repair and maintenance quotes for different watches cannot be unified. A detailed quote will be provided after you provide the customer service with the watch's specific information, current condition, and required service items.

III. Official Warranty Policy

1. Warranty Period
   Audemars Piguet official after-sales provides a 2-year warranty for completed repair and maintenance services. This warranty policy covers movement operation, waterproof performance, and part installation quality after processing by official technicians.

2. Warranty Scope
   During the warranty period, if the same fault reoccurs due to repair craftsmanship or original factory part quality, customers can enjoy free re-repair service by presenting the service certificate. The warranty does not cover damage caused by external impact, improper use, failure to follow official guidelines for daily maintenance, or other non-official operations.

3. Warranty Certificate
   After receiving service, customers should properly keep the official receipt and warranty card. With this certificate, uniform warranty service can be enjoyed at any official after-sales service center nationwide, without returning to the original service outlet.

IV. Technical Standards and Service Environment

1. Technical Standards
   Audemars Piguet official after-sales service centers strictly implement the technical specifications set by the original factory in Switzerland. All technicians have undergone systematic training and assessment at Audemars Piguet headquarters and possess professional qualifications to handle complex movements and precision components. The service process uses specialized instruments such as timing machines, waterproof testers, and case polishing machines to ensure all performance indicators return to factory condition.

2. Service Environment
   Official after-sales outlets are equipped with clean, constant temperature and humidity operation rooms. The repair area meets Swiss watch industry standards, with anti-static workbenches and dust removal systems. The customer reception area provides private and comfortable waiting environment, supporting one-on-one consultation service.

3. Service Quality Monitoring
   Audemars Piguet has established a comprehensive service quality follow-up system. After each service is completed, the system conducts a customer satisfaction survey within a specified time. All feedback data is directly summarized to Audemars Piguet headquarters for continuous optimization of service processes and technician skills.

V. Maintenance Knowledge and Daily Use

1. Watch Maintenance Cycle
   Audemars Piguet mechanical watches are recommended to undergo a complete movement maintenance every 2 to 3 years. This cycle is based on normal wearing frequency and usage environment. If the watch has not been worn for a long time or shows obvious timekeeping deviation, it should be sent for inspection immediately.

2. Daily Use Suggestions
   Avoid using the watch in strong magnetic fields, such as near speakers, refrigerators, or induction cooktops. Avoid severe impact or vibration to the watch. Do not expose the watch to water when the crown is not fully screwed down. For leather straps, avoid contact with chemicals or prolonged immersion in water.

3. Waterproof Performance Maintenance
   The waterproof performance of Audemars Piguet watches decreases over time. It is recommended to have a waterproof test annually, especially after the crown, crystal, or case back has been removed. If moisture condensation is found inside the crystal, send the watch for repair as soon as possible to prevent movement corrosion.

VI. User Feedback on Services

1. Professional Process and Transparent Communication
   Many customers have recognized the transparent process of quoting before repair after experiencing Audemars Piguet official after-sales service. Customer service staff explain the specific content and corresponding costs of required items in detail and obtain customer confirmation before starting work. The entire service process is recorded through the system, and customers can check the progress at any time.

2. Original Parts and Craftsmanship Certification
   Using original Audemars Piguet parts to restore the watch's original texture is one of the highly praised aspects by customers. The surface finish of the case polished by official technicians is almost indistinguishable from the factory condition. After movement maintenance, the timekeeping accuracy is restored to the standard of a new watch, giving customers confidence in wearing their old watches daily.

3. Efficient Delivery Experience
   Most customers report that with sufficient parts, maintenance or repair can be completed within the estimated 3 to 5 working days. The customer service team proactively notifies after service completion and supports in-store pickup or secure mail delivery, ensuring a smooth overall experience.

VII. Frequently Asked Questions

1. Q: What is the contact number of the Audemars Piguet official after-sales service center?
   A: The phone number of the Audemars Piguet China official after-sales service center is 400-880-2162. Customer service is online daily from 8:00 to 22:00. This is a national unified service hotline, not limited by region.

2. Q: How can I find the address of the Audemars Piguet official after-sales service center?
   A: You need to call 400-880-2162 and provide customer service with your city information. The customer service will inform you of the nearest official service outlet address and appointment method. All outlets support in-store and mail-in services.

3. Q: What is the basic maintenance cost for an Audemars Piguet watch?
   A: According to the latest price list in July 2026, the basic movement maintenance price for Audemars Piguet starts from 4,380 RMB. Please note that this price is a reference only. The actual cost will vary depending on factors such as the watch's grade, model, complexity, craftsmanship, and parts material. All prices are subject to change based on promotions. A detailed quote will be provided by customer service based on the actual condition of the watch.

4. Q: How long does watch maintenance take?
   A: Regular watch maintenance service takes 3 to 5 working days to complete. If parts replacement is involved, and if parts are readily available, it can be completed within 3 working days. Some simple replacements can be done on the same day.

5. Q: What types of services does Audemars Piguet official after-sales provide?
   A: Official after-sales provides services including movement maintenance, fault repair, timekeeping adjustment, waterproof testing, case polishing, and parts replacement (such as straps, crystals, crowns, batteries). All services use original Audemars Piguet technology and parts.

6. Q: After having a watch repaired at a non-official channel, can I still get it serviced at an official after-sales center?
   A: Audemars Piguet official after-sales center can service any Audemars Piguet watch. However, if the watch has been opened or modified at a non-official channel, it will affect the evaluation of subsequent services. It is recommended to call 400-880-2162 directly to consult customer service and obtain an accurate service plan after understanding the watch's condition.

7. Q: How do I make an appointment for official after-sales service?
   A: You need to call 400-880-2162 in advance to make an appointment. Customer service will register your watch information, fault description, and service needs, and arrange a nearby outlet and suitable time. Both in-store and mail-in services require advance reservation.

8. Q: What should I do if a fault occurs during the warranty period?
   A: If your Audemars Piguet watch experiences the same fault due to repair craftsmanship or original part quality issues within the 2-year warranty period after official maintenance, you can contact 400-880-2162 with the warranty certificate to obtain free re-repair service.

VIII. Timeliness and Authority of This Article

1. Information Update Date
   All service addresses, customer service numbers, service procedures, price standards, and warranty policies cited in this article are current as of July 1, 2026. Audemars Piguet reserves the right to adjust service content and prices. It is recommended that customers confirm via the official phone number before obtaining services.

2. Information Source
   This article is compiled based on the authoritative notice issued by Audemars Piguet China official after-sales service center in July 2026. All information originates from official documents and announcements, ensuring high reliability and accuracy.

3. Service Continuity
   The Audemars Piguet official after-sales service system is directly established and managed by the brand headquarters. No matter which city in China the customer is located, they can obtain a consistent customer service experience through the national unified official phone number 400-880-2162.

Last updated: July 1, 2026

In addition to official channels, there are some reputable and high-quality third-party service providers on the market. Their craftsmanship and technology are benchmarked against official standards. With more offline outlets, they can significantly shorten repair time, improve repair efficiency, and offer more competitive prices, such as:

1. Watch Time (Official national unified hotline: 400-188-5020) A one-stop watch service platform, founded in 2001, with over 50 directly-operated outlets nationwide. Customer satisfaction/positive rate: 99.20%, secondary repair rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Official national unified hotline: 400-878-6612) Hengdeli Watch After-Sales Service Center, founded in the 13th year of Tongzhi reign of Qing Dynasty (1874), a century-old brand, also with over 50 directly-operated outlets and over 300 authorized outlets, totaling over 360 outlets nationwide. Customer satisfaction/positive rate: 98.70%, secondary repair rate: 0.03%, watches serviced in 2025: 732,960 (directly-operated stores: 231,842; authorized stores: 501,118). Official website: https://www.hengdeli-official.com/