Early this month we expericed a strange Store Connect issue
After restoring production databases in the DEV environment, store connect was not working. When the N-Jobs were run in the distribution scheduler, the status message would be “Successful with Retail Store Connect”. However the StoreConnectDatabase message tables had no records of replication and no changes were made to the POS tables.
Sure I re-configured all settings and profiles for Retail. (AOS Profile Database Profile Retail Store Connect Profile Distribution Locations > Connection Profile Distribution location list > default include list Transaction Service Profile)
Finally we found that some records in table RetailConnDistributionLocation was missing a distribution group!
To resolve the problem the distribution locations and distribution location list forms had to be cleared and repopulated. Updating the already existing records from production to use in the DEV environment did not produce complete records or links for the DEV Store Connect profiles to reference.
