很喜欢下面这首诗
Before you try...
Before you try to solve a problem, define it.
Before you try to control a process, understand it.
Before trying to control everything, find out what is important.
Start by picturing the process.
---- John T.Burr, Quality Program(June 1990),p.64
Before you try to solve a problem, define it.
Before you try to control a process, understand it.
Before trying to control everything, find out what is important.
Start by picturing the process.
---- John T.Burr, Quality Program(June 1990),p.64
